Founded in 2001, ip-label is a simplified joint-stock company (SAS) headquartered in La Garenne-Colombes (92), France. ip-label operates in several European countries and beyond, with offices and projects across Europe, Africa, Asia, and the UK.
Helping businesses manage and optimize the performance of their critical applications by focusing on the end-user to boost availability, responsiveness, and productivity.
Ekara, our flagship product, embodies this ambition: a hybrid Digital Experience Monitoring (DEM) platform—both synthetic and passive—that leverages AI to deliver a proactive and predictive user experience.
“Ekara Studio makes user experience measurement accessible to non-technical users. With Ekara, our ambition is to become the European leader in Digital Experience Monitoring.” — Philippe Borfiga, Co-President
Philippe Borfiga and Pierre Montcel bring over 20 years of combined experience in American and French digital service companies. They have held various executive roles, contributing to service development, strategic repositioning, digital transformation, and business solution–oriented organizational models. The two have worked together for several years at EDS (Electronic Data Systems), prior to its transition into DXC Technology.
“ip-label is positioned in a promising market with its product Ekara, which is both innovative and competitive,” says Philippe Borfiga, Co-President of ip-label. “The technical platform and the expertise of our teams are true competitive advantages. Ekara Studio makes user experience measurement accessible to non-technical profiles. With Ekara, our ambition is to become the European leader in Digital Experience Monitoring (DEM).”
“With the ip-label group, we aim to develop a Premium Service approach to maximize the value delivered to various professional profiles within organizations,” adds Pierre Montcel, Co-President of ip-label. “Backed by French and European financial partners, we are excited to drive ip-label’s ambitions and meet the challenges of tomorrow’s digital transformation. Our goal is to make it a benchmark in French technology.”
Ekara is a hybrid platform combining Synthetic Monitoring (robots) and Real User Monitoring, featuring intuitive dashboards, smart alerts, and deep user experience visualization.
100% European hosting with native GDPR compliance
Monitoring on real mobile devices (iOS and Android)
Proactive incident detection, AI-powered alerting, and noise reduction
+38% increase in conversion rate
–60% reduction in incident resolution time
+45% improvement in customer satisfaction
Performance analysis, diagnostics, load testing, support for digital transformation
Training programs, webinars, white papers, technical support, and media centers
ISO 9001 certified, GDPR compliance, adherence to standards, and Corporate Social Responsibility (CSR)
