Incident Guard
Smart pre-qualification of monitoring alerts
Incident Guard – The smart solution for your monitoring alerts
IT Ops and SRE teams face hundreds of synthetic monitoring alerts every day, many of which turn out to be false positives. This constant noise leads to alert fatigue, slows down incident triage, and erodes trust in monitoring systems. Incident Guard, a new intelligent feature of the Ekara platform, was designed to address this challenge. Powered by AI, it automatically pre-qualifies synthetic monitoring alerts to determine whether they indicate a real issue or a false incident. The goal: reduce unnecessary alert traffic, speed up validation of real incidents, and restore confidence in your digital monitoring.
Benefits
Instantly identify critical incidents. AI correlates different indicators and highlights root causes within seconds — saving you valuable time on every incident resolution.
Quick decision
Time savings for IT teams. Fast identification of outage root causes. Automatic prioritization of critical incidents.
Noise reduction
Reduction of false positives. Less “alert fatigue” for IT teams. Focus on high–user-impact incidents.
Reliable data
Relevant and reliable KPIs. Dashboards free of noisy data. Significantly improved alert accuracy.
Why Incident Guard is one-of-a-kind
Incident Guard stands out with innovative technologies and an approach you won’t find anywhere else. Its deep learning engine even analyzes visual elements and continuously learns, delivering unmatched efficiency in incident management.